Shipping & Returns
Shipping Policy
At Kleque & Co., we are committed to delivering your pieces with care, efficiency, and reliability
Return & Exchange Policy
All orders are processed within 1–3 working days (excluding weekends and public holidays).
Orders placed after 12pm or during weekends will be processed on the next working day.
UK Shipping (Royal Mail)
Complimentary Shipping
Free on all orders over £85
(2–5 working days, tracked)
Standard Shipping – £2.99
(2–5 working days, tracked)
First Class – £3.99
(1–2 working days)
Order before 12pm for same-day dispatch.
Next Day Delivery (Guaranteed by 12pm) – £7.99
Order before 12pm for next working day delivery.
Please note this service does not guarantee Saturday delivery.
Europe
Tracked & Signed – £8.99
(5–15 working days, excluding weekends)
USA, Canada & International
Complimentary Shipping
Free on all orders over $150
(10–30 working days, excluding weekends)
Tracked & Signed – £15.99
(10–30 working days, excluding weekends)
Duties & Taxes
Depending on your shipping destination, import duties and taxes may apply once your order reaches your country.
These charges are determined by local customs authorities and are outside of our control. Kleque & Co. is not responsible for any additional fees incurred and cannot estimate these charges in advance.
Delivery Information
Please note that delivery times are estimates and may vary due to external factors such as customs delays or local postal services.
Once your order has been shipped, you will receive a tracking number via email to follow your delivery.
Contact
If you have any questions regarding your order or shipping, please contact us at: info@klequeandco.com